1. Personal data

We never share your personal details without your consent. All information collected by Its a lifestyle is securely managed. Any information granted by you the client or service user, is stored safely and securely, either locked away in secure premises or protected digitally using safe working practices and encryption software. Keeping your data safe is our number one priority we use encryption and never store data for longer than absolutely necessary.

The data we collect is to improve our audience experience. Its a lifestyle will use website analytics to help improve our service to you, the client. We analyse data you provide to us to help improve the efficiency and effectiveness of our service to you. Personal details such as health, wellness, and personal details that have been provided by you are used by us to help provide you with the best possible results. 

We may collect personal identification information from users in a variety of ways including but not limited to, when users visit our site, register on the site, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities and services such as features or resources we make visible on our site anonymously. We collect personal identification information from users only if they voluntarily submit such information to us.

As a client you can refuse to supply personally identification information, however this may affect the ability for us to work with you and affect the quality of our packages.

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification may include the browser name, the type of computer and technical information about users means of connection to our site.

Other data collected includes operating systems and internet service providers and other similar information. We comply with GDPR general data protection regulation guidelines.

Our site may use cookies to enhance user experience. A user’s website browser places cookies on their hard drive for record-keeping this can speed you browsing and can sometimes may be used to track information about them. Some users can set their web browser to refuse cookies or to alert you when they are being sent, if they do so some of the website may not function properly.

2. Its a lifestyle’s use of your data

a. Its a lifestyle will be obliged to use your personal details such as name, email address. This is so we can contact you and to authenticate you signing in and out of our service.

b. Client reviews. This is so we can accurately assess how the training is affecting you and provide you with the best service possible.

c. IP address and time of site visits. This is standard practise to aid in the running of our servers in case of a fault.

d. Its a lifestyle will use, where applicable, your height, weight, age, and information about your fitness levels and diet. This is so we can provide you with the correct program for your needs. 

e. Any information which is collected using the website, App or consultations including sensitive and personal information will be held by us in accordance with our Privacy and Data Protection Policy. You are responsible for ensuring that you as the user has given the appropriate consents.

f. All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these terms, you give your consent to receive communications from us by email and you agree that all agreements, notices, disclosures and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing.

3. How we used your collected data

a. To allow use of Third-Party App

b. To allow for the ability of booking consultations via our website 

c. To provide a newsletter to all user’s registered and all clients

d. To improve customer service

e. To personalise your experience

f. To improve the service we provide to you

g. To improve the browsing experience provided to you

h. To improve the information you receive from us

i. To improve website content

j. To help provide inspiring content to keep you motivated

k. To provide you with the best possible experience as a client of Its a lifestyle

l. To process payments

m. To send periodic emails

n. To keep you updated with events promotions or deals

3. Third party software

a. Its a lifestyle uses third party software. These include PT Distinction, Mail Chimp, Calendly and PayPal. Its a lifestyle use’s third parties to assist us to provide our services to you including payment processing, client registrations and App use. These third parties may have access to certain personal information required to perform their function. They cannot use your information for any other purpose. It will be stored safely and securely. We do not store or process your payment details; PayPal will do this in a secure manner. 

4. Data Protection

Our Site has secure sockets layers certificate (SSL) so you can be sure your data is secure from prying eyes.

We adopt appropriate data collection, storage and processing practices and security measurements to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

5.  Duration of client data storage

a. Its a lifestyle will store your data until you tell us not to in order to provide you with the best possible service.

6. Changes to our Privacy Policy

a. Its a lifestyle has the right to update this policy at any time when we do so we shall revise the update at the bottom of this page. We encourage users to frequently visit and check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review periodically and become aware of modifications.

7. Removal of client data or privacy policy queries

a. If you would like to request more information about how we store your data or to have it removed from our servers please contact us on info@itslifestylecoaching.com. Your request may take up to 24 hours to be processed.