Website Terms and Terms of Business

These Website Terms and Terms if Business govern your use of our website, www.Itslifestylecoaching.com, (the website) and your relationship with ‘Its a lifestyle (“We, “Us” or “Its Lifestyle Coaching”). Please read our terms carefully as they affect your rights and liabilities under law. 

If you do not agree to our terms and conditions, please do not sign up, use the website or purchase any of Its a lifestyle packages.

Please also see our Privacy and Data Protection Policy for information about how we and our third parties collect and use your data.

Its a lifestyle (nor any of it employees, agents or representatives), are engaged in rendering medical advice, nor does Its a lifestyle hold itself credible or qualified to do so.

Its a lifestyle strongly recommends that you seek professional medical advice before embarking on any of our packages. 

1. Introduction

a. Its a lifestyle provides an online coaching, educational and personal training service through which you can purchase Exercise & Nutrition Coaching or Prenatal & Postnatal Coaching Packages.

b. These terms will apply to all users (“you”) of the website and all purchasers of packages.

c. By using the website, or by purchasing any packages from Its a lifestyle, you agree to be bound by these Terms of Use.

d. Please note that these Terms of Use may be amended from time to time. Notification of any changes will be made by us posting new terms onto the website. In continuing to use the website you confirm that you accept the then current Terms of Use in full at the time you use the website. If you do not accept the amended Terms of Use then you must make Its a lifestyle aware and cancel your subscription and the previous terms will continue to apply pending termination.

2. Its a lifestyle Packages

a. Its a lifestyle offers through our website the following packages:

Exercise & Nutrition Coaching- Basic, Premium 1 and Premium 2.

Prenatal & Postnatal Coaching – Basic, Premium 1 and Premium 2.

3. Fee’s and Payment

a. You can view and access the website free of charge, however in order to purchase any of our packages you must enquire, have a free Initial Consultation then if going ahead with a package you will be obliged to pay then. 

b. All payments made during your use of the Website are made, organised, and arranged through a third-party company, PayPal). We hold no responsibility or liability for any mismanagement of funds because of PayPal.

c. When making any payment in relation to your use of the website for a package, you warrant that you have read, understood and agree to be bound by the PayPal terms and conditions which are available on their website.

4. Registration

a. When you register as a client, we will ask that you provide certain personal information including but not limited to your name, email address, postal address, and, your payment details. Any personal information you provide to us will be handled in accordance with our Privacy and Data Protection Policy which can be seen here

b. After payment you will be sent an email with a link provided for you to create an account and create a password. You must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting info@itslifestylecoaching.com Upon activation of your account through the link provided: 

i. you will be a registered member of the Website (the ‘Member’) and agree to be bound by the Terms.

ii. you will have access to the restricted area of the Website and to the App until you decide to cancel your monthly subscription and cease use.

c. If we have reason to believe that there is likely to be a breach of security or misuse of the website through your account by means of the use of your password or otherwise, we may require you to change your password or we may suspend your account. Until we are satisfied that your account is secure, you may not be able to access the website.

d. You agree that all personal information that you supply to us will be accurate, complete and kept up to date at all times. We may use the information provided to us to contact you.

5. Cancellation Policy

a. Once signed up; you are committed to a minimum 3-month term. No refund or cancellation can be made within this timeframe. 

b. After the initial 3-month term you can cancel at any point with no charge. Your terms will end immediately and your App and client portal access will be stopped. 

c. You have a statutory right to change your mind (without giving a reason) within 14 days of purchasing a product and receive a refund.

d. If you want to end your contract with us, please let us know by doing one of the following:

Email Its a lifestyle at info@itslifestylecoaching.com. Please provide your name, home address, details of the order and, where available, your phone number and email address. telling us of the reason you wish to cancel.

6. Exercise & Nutrition Coaching Packages

1.   Packages are all individually prepared on the basis of information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a personal package.

2. While we believe that for most people, working with Its a lifestyle will lead to their desired outcomes, all results depend on the individual. Results will be affected by the effort and commitment of the individual. 

3. It is your responsibility to ensure you book check in’s, consultations and Online Personal Training Sessions in advance to ensure you get the best time available to you.

4. It is your responsibility to ensure you turn up to check in’s, consultations and Online Personal Training Sessions at the allotted time. If unable to attend on time the check in, consultation or Online Personal Training Session, you are obliged to inform your coach with a minimum of 24h notice. Any session missed but having provided 24h time frame will be able to be re schedule within the month paid for. No session can be rolled over to a following month for any reason.

5. If you attend late to any booked check in, consultation or personal training session. The allotted time will still start and finish at the point at which it was booked from.

6. Any booked check in, consultation or personal training session that is failed to be attended by the client without more than 24h notice will not be rescheduled or rolled on.

6. Prenatal & Postnatal Coaching Packages

1. In addition to all of the above terms and conditions stated under Its a lifestyle clause 6 Exercise & Nutrition Coaching Packages, these provisions apply when you participate in the Prenatal & Postnatal Coaching packages. If you do not agree to these provisions, you must not participate in the Pregnancy and/or Post-Pregnancy Program.

2. It is your responsibility to ensure you book check in’s, consultations and Online Personal Training Sessions in advance to ensure you get the best time available to you.

3. It is your responsibility to ensure you turn up to check in’s, consultations and Online Personal Training Sessions at the allotted time. If unable to attend on time the check in, consultation or Online Personal Training Session, you are obliged to inform your coach with a minimum of 24h notice. Any session missed but having provided 24h time frame will be able to be re schedule within the month paid for. No session can be rolled over to a following month for any reason.

4. When participating in or receiving any of the services that form part of our Prenatal & Postnatal Coaching Packages you acknowledge and agree to the following:

a. You have stated you are in good physical and mental health and your pregnancy and/or post-pregnancy and health is without risk factors or complications;

b. If any medical conditions arise whilst you are participating in or receiving any of the services that form part of the Prenatal and Postnatal Coaching packages, you will make It’s a lifestyle aware ASAP and we will decide then if ceasing participation is what is best for you.

c. You are participating in the Prenatal & Postnatal Coaching Package entirely at your own risk, and acknowledge that if you make any modifications to the package while participating or if you undertake, while pregnant, any program or workout not recommended by Its a lifestyle, you also do so entirely at your own risk. In addition, you understand that, in participating in the Prenatal & Postnatal coaching Package, there is (amongst other health risks), a risk of organ prolapse, back pain, bladder leakage, poor C-section scar healing, and the rate of reduction of diastasis recti (abdomen separation post-birth). You acknowledge that these matters can all be affected by the pace, frequency, and nature of exercise that you engage in post-pregnancy.

d. You need to use caution and seek professional health advice if you are at all unsure about your health or fitness at any time during the Prenatal & Postnatal Coaching Package.

e. You have obtained and relied on the medical clearance of your doctor, physician, obstetrician, or another medical professional in determining to participate (and once commenced, to continue participating in) the Prenatal & Postnatal Package.

f. You give us permission to contact at our discretion your emergency contact/medical practitioner/midwife/therapist should the need arise.

g. To the maximum extent permitted by law, you indemnify and hold us harmless against all claims, demands, lawsuits, actions, proceedings, investigations, liabilities, damages, losses, costs or expenses including reasonable attorney’s fees, in any way arising out of, in relation to or in connection with directly or indirectly:

Your participation in the Prenatal & Postnatal Coaching.

Any information provided by you in connection with the Prenatal & Postnatal Coaching Package is true, and you further acknowledge that we have relied on this representation in assuming that you can participate safely in the Prenatal & Postnatal Coaching Package.

You know that you need to stop exercising and seek medical advice if at any time during or after having undertaken any exercise as part of the Prenatal & Postnatal Coaching Package, you feel unwell or experience any of the following symptoms (including without limitation any symptoms that your doctor, physician, obstetrician or other medical professional advised you of prior to engaging in the Prenatal & Postnatal Coaching Packages or at any time thereafter):

i. Nausea
ii. Discomfort
iii. Pain, including without limitation, chest pain, abdominal pain, or pelvic pain
iv. Vaginal bleeding
v. Are short of breath
vi. Have a headache
vii. Muscle weakness
viii. Experience difficulty walking or standing
ix. Contractions
x. Painful heat in the lower legs
xi. Burning or difficulty urinating
xii. Painful breasts
xiii. Experience dizziness
xiv. Feel faint or light-headed
xv. Calf pain or swelling
xvi. Notice an irregular or rapid heartbeat
xvii. Reduced movement by the baby
xviii. Fluid leaking from the vagina

6. Licence

a. On your purchase of the relevant Package, we will grant to you, for your own personal use only, a limited, non-exclusive, non-transferable license to access our Website and App and (as the case may be):

i. Access video on a streaming only basis;

ii. Access and downloading of pdf documents via the App or Personal log in portal

iii. Access and download of personalised fitness plans

b. You are not permitted to share any of the content licensed under these terms with any other individuals.

c. Except for the foregoing limited license, no right, title or interest shall be transferred to you.

7. Viruses, hacking or other offences

a. You agree not to upload any files or post, distribute publish any files on the website that contain viruses, corrupted files, or malicious code or any other similar software or programs that may damage the operation of another’s computer.

b. You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access the website, the server on which the website is stored or any server, computer or database connected to the website. You must not attack the website via a denial-of-service attack or a distributed denial-of service attack.

c. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Its a lifestyle will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your membership and right to use the website will cease immediately.

d. We will not be liable for any loss or damage caused by viruses, a distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any material posted on it, or on any website linked to it.

8. Expected Results

a. While we believe that for most people, following our programmes and our methods will lead to desired results, all results depend on the individual. Result will be affected by the effort and commitment of the individual. We therefore provide no warranties of any kind, express or implied, as to: 

i. the effectiveness any techniques, diets or programmes that we deliver; or

ii. the results that you may achieve as a result of following our programs.

9. Our Liability

a. There are no circumstances that we will accept any liability for any incidence including but not limited to:

i. Death or personal injury;

ii. Fraud or fraudulent misrepresentation.

iii. 3^rd party death or personal injury

b. Its a lifestyle (nor any of its employees, agents or representatives), is engaged in offering medical advice, nor does it (or any of its employees, agents or representatives) hold itself of out as accredited or qualified to do so.

c. Its a lifestyle strongly recommend that you seek professional medical advice before embarking on any new package.

d. Any exercise programme, even in healthy individuals, carries risk. You have a personal responsibility to exercise your own personal judgment, as well as any other considerations, before acting on any of the content provided by Its a lifestyle.

e. Any Personal Package will have been prepared on the basis of information provided by you during enquiry form and the Initial consultation. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a package.

f. You are responsible for informing Its a lifestyle of any health issues and pre-existing medical conditions when you ask us to prepare a personal package.

g. Any information that we provide that does not form part of a package, whether obtained through our website, video content, social media (such as Instagram, Facebook, Twitter or YouTube) or otherwise, is provided for the purposes of general information only. … Information provided on our website or social media platforms are general or generic workouts/challenges/recipes that if you so wish to partake in you do so at your own risk. Its a lifestyle will not be responsible or liable for any injury, illness or death due to you partaking in these.

10. Availability

a. Although we aim to offer you the best service possible, we make no promise that the website or App will meet your requirements. We cannot guarantee that the website or App will be fault-free at all times. If a fault occurs with the website or App you should report it to life@itsalifestyle.co.uk and we will attempt to correct the fault on the website or App as soon as we reasonably can.

b. Your access to the website or App may be occasionally restricted or interrupted to allow for repairs, maintenance or the introduction of new facilities or services or because we are unable to offer the website or App for reasons beyond our control (such as a denial of service attack). In this event we will attempt to restore the service we provide as soon as we reasonably can. Any such restrictions or interruptions shall not constitute a breach by us of these terms.

11. Data Protection Policy

a. Its a lifestyle requests that all personal information that you provide is accurate, current and complete.

b. Any information which is collected using the website, App or consultations including sensitive and personal information will be held by us in accordance with our Privacy and Data Protection Policy. You are responsible for ensuring that you as the user has given the appropriate consents.

c. Any personal information that you provide to us in using the website, App or consultations will be handled in accordance with our Privacy and Data Protection Policy which can be seen here. 

d. All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these terms, you give your consent to receive communications from us by email and you agree that all agreements, notices, disclosures and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing.

12. International Use

a. You shall comply with all foreign and local laws and regulations which apply to your use of our website in whatever country you are physically located, including without limitation, consumer law, export control laws and regulations.

13. Intellectual Property

a. Our website or any portion of our website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the website without our express written consent.

b. By providing any content for distribution by the Its a lifestyle (such as reviews) you expressly grant us a worldwide, royalty-free, perpetual, irrevocable licence to use, copy, store, perform, display and distribute such content.

c. The format and content of our website is protected by United Kingdom and international copyright and we reserve all rights in relation to our copyright whether owned or licensed to us and all rights are reserved to any of our registered and unregistered trademarks (whether owned or licensed to us) which appear on the website.

14. General 

a. These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

b. You represent and warrant that you are at least 18 years old and will be responsible for the information provided when filling out forms and partaking in the initial consultation. The Exercise & Nutrition Coaching packages and Prenatal & Postnatal Packages are not designed or recommended for anyone under 18 years old. If you are accessing and using the packages on behalf of a party who is not at least 18 years of age then you are representing that you are that party’s legal guardian and you will indemnify us for any losses or damage suffered as a consequence of the party who is less than 18 years of age failing to comply with these Terms and Conditions.

c. We may make changes to the format of the website at any time without notice.

d. If you breach these Terms of Use and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.

e. We will not be responsible for any breach of these Terms of Use caused by circumstances beyond our reasonable control.